By paying for your order you are agreeing to our terms and conditions below. Please feel free to contact us for further clarification prior to placing your order.
Please click here to review our Winter Shipping Terms and Conditions for live insects, plants and other animals
All orders with live goods that are shipped with Canada post will be marked “Hold for Pick up” unless otherwise requested by the purchaser prior to finalizing the purchase. This is done for the safety of the live goods, as it will minimize the time spent in a hot or cold truck, and prevents a package from being left in a community mail box or a door step, or delivered to an incorrect mail box and being exposed to the elements. Resulting in a catastrophic results.
It is the responsibility of the purchaser to ensure that the shipping address is correct. Jungle Jewel Exotics will not be held responsibility for packages delivered to an incorrect address as a result.